Research on the Mechanism of the Sustainability of Emotional Labor of Hospital Nurses
DOI:
https://doi.org/10.71222/ke6rtp42Keywords:
hospital nurses, emotional labor, sustainability, job burnout, healthcare management, professional competenceAbstract
This article focuses on the critical issue of the sustainability of emotional labor among hospital nurses, systematically analyzing the core multidimensional factors that significantly affect its long-term viability in healthcare settings. These contributing factors primarily include the high emotional interaction and profound uncertainty inherent in daily nursing work, the progressive generation mechanism of occupational job burnout, and the crucial regulatory role of positive or negative feedback received from service recipients. Based on this comprehensive analysis, this study constructs an integrated strategic framework designed to mitigate emotional exhaustion. This framework encompasses immediate incentives and professional recognition, a systematic physiological and psychological recovery support system, and long-term institutional care and financial investment. Furthermore, this study fundamentally redefines emotional labor as a core professional ability that can be systematically evaluated, actively developed, and strictly requires robust institutional support. By shifting the paradigm, it redefines emotional labor from a traditionally hidden personal trait to a measurable, developable, and institutionally supported core professional competence. This conceptual shift provides hospital administrators and healthcare managers with a systematic management pathway that transitions from basic operational tasks to comprehensive strategic planning, and from individual-level interventions to organization-wide policies. Ultimately, this research holds significant theoretical and practical implications for stabilizing the nursing workforce, enhancing nurses' professional identity and overall psychological well-being, and consequently improving the patient care experience and the overall quality of medical services.References
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