The Impact of User Fee Removal on Equity, Efficiency and Health Outcomes in Low-Income Countries
DOI:
https://doi.org/10.71222/k2arvf11Keywords:
health policy, health equity, healthcare efficiency, health outcomes, public financingAbstract
Universal health coverage (UHC) is a core global target, and user fee removal has emerged as a key policy instrument to reduce financial barriers in low-income countries (LICs). This study systematically evaluates the multifaceted impacts of user fee removal policies in LICs across three critical dimensions: health equity, healthcare system efficiency, and population health outcomes. Adopting a structured literature review design, this research integrates peer-reviewed academic publications and grey literature, using snowball sampling to ensure comprehensive evidence selection. Results indicate that user fee removal significantly improved health equity for women and marginalized groups by lowering economic barriers to care, yet pronounced rich-poor and urban-rural disparities persisted. The policy effectively boosted healthcare utilization among targeted populations, including children under five and pregnant women, thereby improving allocative efficiency, but intergroup and regional gaps in service use remained substantial. Vulnerable populations experienced measurable improvements in health outcomes, including reduced mortality and enhanced treatment adherence. However, the policy imposed severe fiscal strain on public health systems, leading to funding shortages, drug stockouts, staff demotivation, and informal payments. In conclusion, user fee removal contributes meaningfully to fairer health resource distribution, higher service uptake, and better health outcomes for priority groups. Nevertheless, persistent socioeconomic inequalities and systemic financial vulnerabilities limit the full realization of policy objectives. For user fee removal to achieve sustainable success in advancing UHC, it must be paired with reliable public financing, targeted pro-poor interventions, and strengthened health system capacity.References
1. T. Druetz, F. Fregonese, A. Bado, T. Millogo, S. Kouanda, S. Diabaté, and S. Haddad, "Abolishing fees at health centers in the context of community case management of malaria: what effects on treatment-seeking practices for febrile children in rural Burkina Faso?," PLoS One, vol. 10, no. 10, p. e0141306, 2015.
2. P. Saksena, K. Xu, R. Elovainio, and J. Perrot, "Utilization and expenditure at public and private facilities in 39 low‐income countries," Tropical Medicine & International Health, vol. 17, no. 1, pp. 23–35, 2012.
3. M. Johri, V. Ridde, R. Heinmüller, and S. Haddad, "Estimation of maternal and child mortality one year after user-fee elimination: an impact evaluation and modelling study in Burkina Faso," Bulletin of the World Health Organization, vol. 92, pp. 706–715, 2014.
4. L. Gilson, J. Doherty, R. Loewenson, and V. Francis, *Challenging inequity through health systems. Final report of the Knowledge Network on health systems*, 2007.
5. P. Ouedraogo et al., "Impact of a quality improvement intervention on neonatal mortality in a regional hospital in Burkina Faso," The Journal of Maternal-Fetal & Neonatal Medicine, vol. 35, no. 24, pp. 4818–4823, 2022.
6. T. Mwase et al., "Inequities and their determinants in coverage of maternal health services in Burkina Faso," International Journal for Equity in Health, vol. 17, no. 1, p. 58, 2018.
7. O. M. Samb and V. Ridde, "The impact of free healthcare on women's capability: a qualitative study in rural Burkina Faso," Social Science & Medicine, vol. 197, pp. 9–16, 2018.
8. R. Yates, "Universal health care and the removal of user fees," The Lancet, vol. 373, no. 9680, pp. 2078–2081, 2009.
9. V. Ridde and F. Morestin, "A scoping review of the literature on the abolition of user fees in health care services in Africa," Health Policy and Planning, vol. 26, no. 1, pp. 1–11, 2011.
10. M. Lagarde and N. Palmer, "The impact of user fees on health service utilization in low-and middle-income countries: how strong is the evidence?," Bulletin of the World Health Organization, vol. 86, no. 11, pp. 839–848C, 2008.
11. M. Lagarde, H. Barroy, and N. Palmer, "Assessing the effects of removing user fees in Zambia and Niger," Journal of Health Services Research & Policy, vol. 17, no. 1, pp. 30–36, 2012.
12. C. M. Chama-Chiliba and S. F. Koch, "An assessment of the effect of user fee policy reform on facility-based deliveries in rural Zambia," BMC Research Notes, vol. 9, no. 1, p. 504, 2016.
13. A. Lépine, M. Lagarde, and A. Le Nestour, "How effective and fair is user fee removal? Evidence from Zambia using a pooled synthetic control," Health Economics, vol. 27, no. 3, pp. 493–508, 2018.
14. V. Plouffe, F. Bicaba, A. Bicaba, and T. Druetz, "User fee policies and women’s empowerment: a systematic scoping review," BMC Health Services Research, vol. 20, no. 1, p. 982, 2020.
15. M. Lomazzi, B. Borisch, and U. Laaser, "The Millennium Development Goals: experiences, achievements and what's next," Global Health Action, vol. 7, no. 1, p. 23695, 2014.
16. D. R. Gwatkin and A. Ergo, "Universal health coverage: friend or foe of health equity?," The Lancet, vol. 377, no. 9784, pp. 2160–2161, 2011.
17. J. E. O. Ataguba and D. McIntyre, "Who benefits from health services in South Africa?," Health Economics, Policy and Law, vol. 8, no. 1, pp. 21–46, 2013.
18. T. Bossert, M. B. Chitah, and D. Bowser, "Decentralization in Zambia: resource allocation and district performance," Health Policy and Planning, vol. 18, no. 4, pp. 357–369, 2003.
19. F. Masiye, B. M. Chitah, and D. McIntyre, "From targeted exemptions to user fee abolition in health care: experience from rural Zambia," Social Science & Medicine, vol. 71, no. 4, pp. 743–750, 2010.
20. J. Chuma and V. Okungu, "Viewing the Kenyan health system through an equity lens: implications for universal coverage," International Journal for Equity in Health, vol. 10, no. 1, p. 22, 2011.
21. N. Atchessi, V. Ridde, and M. V. Zunzunegui, "User fees exemptions alone are not enough to increase indigent use of healthcare services," Health Policy and Planning, vol. 31, no. 5, pp. 674–681, 2016.
22. J. Borghi et al., "Costs of near-miss obstetric complications for women and their families in Benin and Ghana," Health Policy and Planning, vol. 18, no. 4, pp. 383–390, 2003.
23. F. Obare, T. Abuya, D. Matanda, and B. Bellows, "Assessing the community-level impact of a decade of user fee policy shifts on health facility deliveries in Kenya, 2003–2014," International Journal for Equity in Health, vol. 17, no. 1, p. 65, 2018.
24. J. Kennedy, I. Tuleu, and K. Mackay, "Unfilled prescriptions of medicare beneficiaries: prevalence, reasons, and types of medicines prescribed," Journal of Managed Care Pharmacy, vol. 14, no. 6, pp. 553–560, 2008.
25. N. J. Kassebaum et al., "Global, regional, and national levels of maternal mortality, 1990–2015: a systematic analysis for the Global Burden of Disease Study 2015," The Lancet, vol. 388, no. 10053, pp. 1775–1812, 2016.
26. C. D. James et al., "To retain or remove user fees? Reflections on the current debate in low-and middle-income countries," Applied Health Economics and Health Policy, vol. 5, no. 3, pp. 137–153, 2006.
27. L. Høj, D. Da Silva, K. Hedegaard, A. Sandström, and P. Aaby, "Factors associated with maternal mortality in rural Guinea-Bissau. A longitudinal population-based study," BJOG: An International Journal of Obstetrics and Gynaecology, vol. 109, no. 7, pp. 792–799, 2002.
28. F. Masiye, O. Kaonga, and J. M. Kirigia, "Does user fee removal policy provide financial protection from catastrophic health care payments? Evidence from Zambia," PLoS One, vol. 11, no. 1, p. e0146508, 2016.
29. N. Sood and Z. Wagner, "Social health insurance for the poor: lessons from a health insurance programme in Karnataka, India," BMJ Global Health, vol. 3, no. 1, 2018.
30. H. Nguyen and W. Wang, "The effects of free government health insurance among small children—evidence from the free care for children under six policy in Vietnam," The International Journal of Health Planning and Management, vol. 28, no. 1, pp. 3–15, 2013.
31. A. O. Iuga and M. J. McGuire, "Adherence and health care costs," Risk Management and Healthcare Policy, pp. 35–44, 2014.
32. D. B. Evans and C. Etienne, "Health systems financing and the path to universal coverage," Bulletin of the World Health Organization, vol. 88, pp. 402–403, 2010.
33. V. Ridde, E. Robert, and B. Meessen, "A literature review of the disruptive effects of user fee exemption policies on health systems," BMC Public Health, vol. 12, no. 1, p. 289, 2012.
34. D. Broun, "Sustainability of primary health care including expanded program of immunizations in Bamako Initiative programs in West Africa: an assessment of 5 years' field experience in Benin and Guinea," The International Journal of Health Planning and Management, 1997.
35. H. Noi, Joint Annual Health Review, 2008.
36. V. M. Qin et al., "The impact of user charges on health outcomes in low-income and middle-income countries: a systematic review," BMJ Global Health, vol. 3, Suppl. 3, 2019.
37. M. Hadley, "Does increase in utilisation rates alone indicate the success of a user fee removal policy? A qualitative case study from Zambia," Health Policy, vol. 103, no. 2–3, pp. 244–254, 2011.
38. A. Cornwall, E. Harrison, and A. Whitehead, "Gender myths and feminist fables: The struggle for interpretive power in gender and development," Development and Change, vol. 38, no. 1, pp. 1–20, 2007.







